Thank you for shopping at Lukhiisan, your go-to destination for traditional girls’ wear. We aim to provide you with the best possible shopping experience, including prompt delivery of your purchases. Please review our shipping policy below:

1. Processing Time:

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your payment confirmation.

2. Shipping Rates and Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer standard shipping options. Delivery times vary based on destination:
  • Domestic (within [Your Country]): Estimated delivery within 3-7 business days.
  • International: Estimated delivery within 7-14 business days, depending on customs clearance.
• Note: Delivery delays may occasionally occur due to unforeseen circumstances beyond our control, such as weather, natural disasters, or carrier delays.

3. Shipment Confirmation and Order Tracking:

• You will receive a shipment confirmation email containing tracking information once your order has been shipped. The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes:

• Lukhiisan is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages:

• Lukhiisan is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Returns Policy:

• Please refer to our Returns Policy page for detailed information on returning items purchased from Lukhiisan.

7. Shipping Restrictions:

• At this time, we only ship to addresses within [Your Country] and select international destinations. We do not ship to P.O. boxes.

8. Order Cancellation:

• You may cancel your order within 24 hours of purchase. Please contact us immediately if you wish to cancel. Once the order has been processed and shipped, it cannot be canceled.